Avaya 37820X

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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. What is the Vantage Voice Assistant?

A) A Vantage application for the K155
B) An optional licensed feature for any Vantage device
C) A Vantage application from the Google Play store
D) A Vantage application from the Apple app store

2. Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A) Avaya Agent Desktop
B) Agent Desktop Display
C) one-X Agent
D) Avaya Communicator

3. In Powered by Offer, when Is Fallback Twinning to an external device provided?

A) When simultaneous mode for the IP Office user is not available
B) When the IP Office phone loses contact with the IP Office In the cloud data center
C) When the mobile device loses contact with the IP Office In the cloud data center
D) After the mobile device rings an administer-able number of rings.

4. The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

A) It must use a corded handset.
B) It includes traditional dial pad.
C) It does not Include a camera.
D) It does not have a touch screen.

5. Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.
What does this plug-In do for the users at Web Travellng.com?

A) It adds Outlook access to the Avaya IX Workplace Client for IP Office.
B) it adds a subset of one-X Portal functionality to the Outlook window.
C) it adds Outlook access to the one-X Portal desktop.
D) It adds Avaya IX Workplace Client functionality to the Outlook window.

Solutions: