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HP HP0-M22

HP0-M22

Exam Code: HP0-M22

Exam Name: Implementing HP Service Manager Software

Updated: Jul 16, 2026

Q & A: 150 Questions and Answers

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HP HP0-M22 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshooting and Optimization10%- Performance tuning
- Error diagnosis
Topic 2: Fundamental HP Service Manager Technologies and Methodologies8%- Client types and features
  • 1. Web client
    • 2. Windows client
      - Integration methods
      • 1. LDAP
        • 2. Connect-It
          • 3. Web Services
            - Server components and functions
            • 1. Application server
              • 2. RDBMS server
                • 3. Web server
                  Topic 3: HP Service Manager Processes and Modules8%- Tailoring and engine components
                  • 1. Notification engine
                    • 2. Security configuration
                      • 3. Approval engine
                        - ITIL-aligned processes
                        • 1. Change management
                          • 2. Incident management
                            • 3. Service level management
                              • 4. Release management
                                • 5. Problem management
                                  Topic 4: Administration, Maintenance and Reporting24%- Reporting and integration
                                  • 1. Decision Center
                                    • 2. Crystal Reports
                                      - System administration
                                      • 1. User and role management
                                        • 2. Backup and recovery
                                          Topic 5: Configuration and Customization25%- Data management
                                          • 1. Global variables and lists
                                            • 2. Database schema
                                              • 3. Custom fields and dictionaries
                                                - Process configuration
                                                • 1. Workflow design
                                                  • 2. Form layout
                                                    Topic 6: Architecture, Installation and Deployment25%- System architecture
                                                    • 1. Network topology
                                                      • 2. Port and firewall requirements
                                                        - Installation and upgrade
                                                        • 1. Client deployment
                                                          • 2. Database setup
                                                            • 3. Server installation
                                                              HP0-M22 Related Exams
                                                              HP0-761 - NonStop Advanced Networking and Comms
                                                              HP0-678 - Implementing HP Enterprise Virtual Array Solutions
                                                              HP2-B69 - HP AC Integration and Support Technical-Print Policy Management and Security
                                                              HP0-P22 - HP Integrity c-Class BladeSystem Solutions
                                                              HP0-Y23 - Deploying HP ProCurve Products
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