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Salesforce ADX-201C

ADX-201C

Exam Code: ADX-201C

Exam Name: Administrative Essentials for New Admins in Lightning Experience + Certification Exam

Updated: May 31, 2026

Q & A: 1005 Questions and Answers

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About Salesforce ADX-201C Exam

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Salesforce ADX-201C Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configuring the User Interface
  • Setting Up Chatter Free Users and Invites
Topic 2
  • Understanding the Salesforce Console for Service
  • Data Model and Navigation
Topic 3
  • Dealing with Record Access Exceptions
  • Working with Report Filters
Topic 4
  • Mass Delete and Recycle Bin
  • Lightning Experience
  • Setting Up Chatter Groups
Topic 5
  • Creating Selection Fields: Picklists and Lookups
  • Summarizing with Formulas and Visual Summaries
Topic 6
  • Customizing a Support Process
  • Mobile Access with Salesforce1
Topic 7
  • Creating New Reports with the Report Builder
  • Getting Around the App
Topic 8
  • Managing the Support Process
  • Setting Up the Company Profile
Topic 9
  • Getting Your Organization Ready for Users
  • Managing and Resolving Cases

Reference: https://trailhead.salesforce.com/en/academy/classes/adx201c-administrative-essentials-for-new-admins-in-lightning-experience--certification/

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Topics of Salesforce ADX 201c Exam

  • Service and Support Applications
  • Organizational Setup
  • AppExchange
  • Desktop and Mobile Administration
  • Activity Management and Collaboration
  • User Setup
  • Standard and Custom Objects
  • Security and Access
  • Sales and Marketing Applications
  • Data Management
  • Workflow/Process Automation
  • Analytics-Reports and Dashboards

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ADX-201C Related Exams
CRT-101 - Certification Preparation for Administrator Exam
ADX-201 - Essentials for New Lightning Experience Administrators
Plat-Admn-201 - Salesforce Certified Platform Administrator
ADM-201 - Salesforce Certified Administrator
ADM-201-JPN - Salesforce Certified Administrator (ADM-201日本語版)
Related Certifications
Salesforce Sales Cloud Consultant
Salesforce Strategy Designer
Salesforce Certified Platform Developer
Loyalty Management
Salesforce Service Cloud Consultant
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