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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A business has a project that must be completed soon in order to meet important deadlines.
However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:
- Minimize implementation time
- Ensure end-user processes are as simple as possible
- Find a way to ensure optimal UX
In this scenario, what two actions should the consultant recommend to the project team? Choose
2 answers

A) Replace existing APEX using DataRaptors and HTTPActions
B) Use existing APEX classes as data sources
C) Implement FlexCards and OmniScripts for the front-end
D) Create new LWC templates for branding and styling

2. A consultant is designing a Flexcard for a client. The client wants the Flexcard to launch a child card with additional information and actions related to the parent card when the agent clicks on a button. How should the consultant design the Flexcard to meet the client's requirements?

A) Design the parent card to launch a new Omniscript when the specific action is taken,
B) Design the parent card to launch a new Data Mapper when the specific action is taken.
C) Design the parent card to launch a child card through a Flyout Action.
D) Design the parent card to launch a child card when the specific action is taken.

3. Which OmniStudio tool would a consultant use to perform multi-step numeric calculations, such as computing an insurance premium based on several weighted factors and lookup values?

A) Type Ahead Block
B) DataRaptor Extract
C) Calculation Procedure
D) FlexCard

4. A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client's customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.
What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?

A) Based on dynamic inputs from Omniscript fields
B) Using a complex search algorithm
C) Based on static values set up during configuration
D) Using a simple search ..

5. A client wants a survey OmniScript to be available in English, Spanish, and French. The logic is identical, but the labels and picklist values must be localized. How should the OmniStudio Consultant evaluate the most maintainable design?

A) Create one OmniScript. Use Salesforce Custom Labels for all text elements and define the translations.
B) Use a Data Mapper to fetch translated text from a custom object.
C) Create three separate OmniScripts: Survey_ENG, Survey_SPA, and Survey_FRE, to ensure translation accuracy.
D) Use the Google Translate API in real time.

Solutions: