Appian ACA-100

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Appian ACA-100 Exam Syllabus Topics:

Appian Certified Analyst Sample Questions:

Question #1
What are two benefits of creating future state process models (or process models-to-be)?

A. They capture Robotic Process Automation (RPA) intervention specifics from Appian.
B. They capture integration definitions, showcasing necessary automation details.
C. They can help identify opportunities where Appian features can bring in automation.
D. They can capture high-level product vision and goals.

Question #2
Review this image:
AND, OR, XOR
What is this group of BPMN symbols called?

A. Flows
B. Activities
C. Events
D. Gateways

Question #3
You need to show a set of data related to a single business object and be able to navigate into the details.
Which three features will help you accomplish your goals?

A. Report
B. Database
C. Sites
D. Page
E. Record

Question #4
The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer record in their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?

A. Prompt the order management team members with a task to create an order in the CRM platform
B. Provide a task after the order email was received asking the team to check the order status and select the next step option
C. Have an auto-reply "Thank You" email sent back thanking the customer for sending in their order request
D. Review the emails and attachments using trained artificial intelligence to extract order data information

Question #5
The business has requested a requirement that developers say will be difficult to build in Appian.
Which next step should the Appian Analyst take?

A. Ask the Product Owner if the requirement can be deprioritized.
B. Ask the business about the underlying need for this feature, and provide alternate approaches that can achieve the same functionality.
C. Ask the developers to investigate workarounds or plug-ins to reduce the implementation effort.
D. Use a mockup to illustrate alternatives with different user interfaces, and propose the alternatives to the business in the next requirements session.

Solutions: