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Genesys GCP-GC-REP

GCP-GC-REP

Exam Code: GCP-GC-REP

Exam Name: Genesys Cloud Certified Professional - Reporting and Analytics

Updated: Nov 05, 2026

Q & A: 35 Questions and Answers

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About Genesys GCP-GC-REP Exam

Genesys GCP-GC-REP Exam Syllabus Topics:

TopicDetails
Topic 1
  • Agent Performance Views and Interaction Views
  • Report Examples and History
Topic 2
  • Dialer Campaign Success Results by Interval report
  • Working with Reports and Troubleshooting
Topic 3
  • Troubleshooting Reports
  • Genesys Cloud Reports
  • Interaction Details Report
Topic 4
  • Contact Center Dashboard
  • Outbound Reports,Queue Reports, Agent Reports
Topic 5
  • Dialer Campaign Success Results by Day report
  • Introduction to Reporting and Analytics
Topic 6
  • Queues Performance Summary
  • Skills Performance View

Reference: https://beyond.genesys.com/explore/course/exam-genesys-cloud-certified-professional-reporting-and-analytics

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