Avaya 3302

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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

Question 1

Avaya Contact Center Control Manager (ACCCM) users have a relationship with the ACCCM organization chart hierarchy. What is the ACCCM organization chart hierarchy?

A. Site, Department,Team
B. Site, Location, Department, Team
C. Site, Virtual Site,Virtual Group
D. Site, Department, Team, Virtual Site, Virtual Group

Question 2

A customer provided a Windows 2008 R2 Server (or an Avaya Contact Center Control Manager (ACCCM) installation. You have to verify the Internet Information Server (IIS) settings Which two IIS component are necessary for ACCCM? (Choose two.)

A. enable Network DTC access
B. ASP CGI
C. ActiveServerPages
D. WebDAV Publishing
E. MessageQueuing

Question 3

You are configuring Avaya Contact Center Control Manager (ACCCM) and also configuring the Functional Server. Which statement about installing the AES Client on the ACCCM server is true?

A. The ACCCM contains the AES client functionality.
B. The AFS clientis not compatible with ACCCM.
C. An AES Client is required on the ACCCM server.
D. It is required unless the AES server is co-resident on the ACCCM server.

Question 4

Which two databases are created by default for the Avaya Contact Center Control Manager (ACCCM)?

A. ACCCM AVP
B. ACCCM Sync
C. ACCCM
D. ACCCM Importer
E. ACCCM one-X

Question 5

The Avaya Contact Center Control Manager (ACCCM) schedule server is a feature that allows you to schedule tasks. A task can be any administrative action that is supported by ACCCM. The Schedule Server is designed in an hierarchical Structure.
Which object is the highest entity in the hierarchy?

A. Schedule
B. Task
C. Actions
D. Job

Solutions: