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Novell 50-658

50-658

Exam Code: 50-658

Exam Name: Service and support

Updated: Aug 08, 2026

Q & A: 174 Questions and Answers

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About Novell 50-658 Exam

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50-658 exam dumps

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Novell 50-658 Exam Syllabus Topics:

SectionObjectives
Security and Access Management- Access control systems
  • 1. Authentication and authorization troubleshooting
    • 2. Novell Access Manager concepts
      Messaging and Collaboration- GroupWise Support
      • 1. GroupWise administration and troubleshooting
        Client and Systems Management- Endpoint Management
        • 1. ZENworks configuration management
          • 2. ZENworks asset management basics
            Novell Enterprise Products Support- Directory Services
            • 1. Novell eDirectory support and troubleshooting
              • 2. Identity management fundamentals
                - Infrastructure Services
                • 1. Network service configuration and maintenance
                  • 2. Open Enterprise Server support concepts
                    General Troubleshooting and Support Skills- Support Processes
                    • 1. Escalation procedures
                      • 2. Technical support workflows
                        - Problem Diagnosis
                        • 1. System monitoring and diagnostics
                          • 2. Incident analysis and resolution methodology

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