Avaya 74970X

High Efficiency

After years of hard work, our 74970X guide training can take the leading position in the market. Our highly efficient operating system for learning materials has won the praise of many customers. If you are determined to purchase our 74970X study tool, we can assure you that you can receive an email from our efficient system within 5 to 10 minutes after your payment, which means that you do not need to wait a long time to experience our learning materials. Then you can start learning our 74970X exam questions in preparation for the exam.

Scientific and Convenient Design

The design of our 74970X guide training is ingenious and delicate. Every detail is perfect. For example, if you choose to study our learning materials on our windows software, you will find the interface our learning materials are concise and beautiful, so it can allow you to study 74970X exam questions in a concise and undisturbed environment. In addition, you will find a lot of small buttons, which can give you a lot of help. Some buttons are used to hide or show the answer. What's more important is that we have spare space, so you can take notes under each question in the process of learning 74970X study tool. When you start, there will be a timer to help you to time, so that you can finish the problem within the prescribed time and it can create an environment. If you are satisfied with our 74970X exam questions, you can make a choice to purchase them.

Pass Rate is Guaranteed

As the authoritative provider of 74970X guide training, we can guarantee a high pass rate compared with peers, which is also proved by practice. Our good reputation is your motivation to choose our learning materials. We guarantee that if you under the guidance of our 74970X study tool step by step you will pass the exam without a doubt and get a certificate. Our learning materials are carefully compiled over many years of practical effort and are adaptable to the needs of the exam. We firmly believe that you cannot be an exception. Choosing our 74970X exam questions actually means that you will have more opportunities to be promoted in the near future. If you eventually fail the exam, we will refund the fee by the contract. We are confident that in the future, our 74970X study tool will be more attractive and the pass rate will be further enhanced.

Our 74970X study tool prepared by our company has now been selected as the secret weapons of customers who wish to pass the exam and obtain relevant certification. If you are agonizing about how to pass the exam and to get the Avaya certificate, now you can try our learning materials. Our reputation is earned by high-quality of our learning materials. Once you choose our training materials, you chose hope. Our learning materials are based on the customer's point of view and fully consider the needs of our customers. If you follow the steps of our 74970X exam questions, you can easily and happily learn and ultimately succeed in the ocean of learning. Next, I will detail the relevant information of our learning materials so that you can have a better understanding of our 74970X guide training.

Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. A customer is testing Avaya Oceana Voice Call Flow.
From where can the customer see the Context ID for a particular Active call if the customer does not want to enable "Analyze Oceana Log files*?

A) From to Admin Console instances by clicking Active Instance and then elide on the Context Store Cluster Block
B) From SMGR CSC Attribute Information by clicking on Avaya Breeze, Configuration and CSServices Attributes
C) From AES DMCC Summary information by clicking on Status and Control, DMCC Service Status, No. of Associations
D) From the ED Admin Console by clicking Voice Work Flows get Context ID from opened information popup

2. Which statement about Avaya Oceana CSC and ACS integration is true?

A) CSC communicates with Communication Manager through the DLG Interface in the AES.
B) CSC uses AES to control and monitor Session Manager voice calls and resources.
C) CSC is implemented as a DMCC application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.
D) CSC is implemented as a TSAPI application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.

3. Which two statements describe what the Engagement Designer (ED) does while it is processing an Incoming Interaction from a chat contact? (Choose two.)

A) ED sends a resource request to WA with chat attributes for a suitable agent.
B) ED workflow requests chat attributes for the Context Id from C Store.
C) ED sends a resource request to CS with chat attributes for a suitable agent.
D) ED sends a resource request to WA and invites the agent to a chat room.
E) ED sends a "create new contact" request to OCP snap-in.

4. During the Avaya Oceana Email Channel Interaction processing, which component is responsible for creating the contact ORC component?

A) Agent Controller
B) Omni channel Database
C) UCM Spaces
D) Email Service

5. A customer is monitoring the Work Assignment (WA) PU log files to troubleshoot an Issue with the Avaya Oceana Agent Workspaces and receive the following log messages:
Log File : wa-wae-pu-*.log
09-20 11:41:29,855 [wa-engine-thread] INFO WaeEventMapper - [.2.0.0.480_1]
[M:processInboundEvent (ResourceStateEvent)] [T:].
Resource state change for ResourceStateEvent [triggeringWorkId=00002000521474393284, state=NOT_READY,nativeResourceId=6006800,sourceId=e_CM_1,CHANNEL=vOICE,ACCOUNT iD=6006800,WorkLimit=1,activeWorkCount=0] successfully processed What is the current status of the Agent Workspaces?

A) READY
B) NOT_READY
C) BUSY
D) CONNECTED

Solutions: