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BlackBerry BCP-221 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: BlackBerry Device Capabilities and Features | 10% | - Communication and data services - Synchronization functionality - Multimedia and productivity features |
| Topic 2: BlackBerry Device Software and Architecture | 15% | - System updates and upgrades - Device operating system structure - Hardware and software components |
| Topic 3: BlackBerry Enterprise Server (BES) v5.0 Architecture | 20% | - Server components and services - Database and messaging integration - Communication protocols and ports |
| Topic 4: Troubleshooting and Maintenance | 10% | - Server and connectivity issues - Logging and diagnostic tools - Device communication problems |
| Topic 5: Security Policies and Profiles | 15% | - Encryption and authentication - Security profile deployment - IT policy rules and enforcement |
| Topic 6: BES Administration and Configuration | 20% | - Server setup and maintenance - Service configuration and monitoring - User and group management |
| Topic 7: Device Deployment and Activation | 10% | - Provisioning and configuration - Enterprise activation methods - Over-the-air activation |
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