ISQI CTFL-UT

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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following is a principal task of the usability test moderator role?

A) Write a usability test plan
B) Define testing tasks
C) Create a survey plan
D) Log usability problems

2. How can the approach for conducting user surveys be summarized best?

A) Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
B) Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
C) Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
D) Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate

3. In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?

A) They use prototyping in their development process
B) They focus on quantitative usability evaluations
C) They also seek to address users with limitations
D) They focus on agile development

4. A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

A) Help and documentation
B) User control and freedom
C) Aesthetic and minimalist design
D) Visibility of system status

Solutions: