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IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Product Information | 44% | - IBM Spectrum Storage software suite - IBM Storwize family architecture and features - SAN Volume Controller (SVC) - IBM XIV Storage System - Copy services, virtualization, and data reduction technologies - IBM FlashSystem family |
| Resources and Tools | 19% | - Troubleshooting methodologies - Configuration and sizing resources - Management and monitoring tools - IBM documentation and support portals |
| Customer Environment and Plans | 28% | - Determine capacity and performance planning - Evaluate existing infrastructure and workloads - Analyze customer storage requirements - Understand business continuity and disaster recovery needs |
| CAMSS Concepts | 9% | - Cloud, Analytics, Mobile, Social, Security integration - Data security and compliance - Hybrid cloud storage considerations |
IBM Midrange Storage Technical Support V4 Sample Questions:
1. Which tool can be used to obtain an interactive image of Storwize system while using a mobile device?
A) IBM Storage Solutions Handbook
B) IBM 3D Product Catalog
C) IBM Remote
D) Quick Reference for IBM System Storage
2. What is IBM Security Key Lifecycle Manager used for?
A) To provide encryption for SAN attached storage devices
B) To activate encryption keys on USB drives for IBM Storwize V7000
C) To control the access of encrypted storage devices
D) To eliminate the requirement for encryption keys on managed devices
3. A customer stores security camera footage and currently has maximized the IBM Storwize V7000 Gen2 clustered system with 960 disk drives.
A customer is currently growing at 10% a year and needs more storage capacity. The customer would also like to keep the same feature and functions.
What should the technicalspecialistrecommendto improve the performance and add capacity to the current environment?
A) Add compression license and cards
B) Add IBM SAN Volume Controller with IBM Spectrum Virtualize software and additional storage
C) Upgrade to an IBM Storwize V7000 Unified and additional storage
D) Add virtualized external storage
4. A customer has a business requirement to replicate data between two sites and achieve a recovery point objective (RPO) as low as possible with the replicated data as up-to-date as possible. The existing inter-site link is a shared resource and can become congested.
Which replication technology should be suggested to the customer?
A) Intracluster mirroring
B) Global Mirror with change volume
C) Active Cloud Engine
D) Metro Mirror
5. A customer has an aging system with more than 400 TB of data and a significant portion of the data is redundant. The customer is currently missing its backup window and needs to conform with the SLAs.
Which IBM solution should you recommend?
A) TS3310
B) TS7650G
C) IBM Spectrum Archive
D) IBM Spectrum Protect
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |



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