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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Operational Procedures | - Documentation and change management - Professionalism and communication - Safety procedures and environmental controls |
| Topic 2: Troubleshooting and Problem Resolution | - Common system and device issues - Software troubleshooting techniques - Hardware troubleshooting methodology |
| Topic 3: Hardware and Devices | - PC components and peripherals - Mobile devices and accessories - Printers and imaging devices |
| Topic 4: Operating Systems | - Command-line tools and utilities - System configuration and maintenance - Windows operating system features and tools |
| Topic 5: Networking | - Basic network troubleshooting - Network types and protocols - Wireless networking and configuration |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. A technician must add a line into HKLM. Which of the following tools would BEST enable this ability?
A) RD
B) MSCONFIG
C) REGSRV32
D) REGEDIT
2. A user is running a RAID 0 array and has problems with one of the drives. Which of the following actions will the technician take NEXT?
A) Remap the RAID array to another drive letter to recover the data.
B) Replace the drive; all the data is lost and cannot be recovered.
C) Add an additional drive to the array and let the RAID recover.
D) Replace the failing drive and let the RAID recover.
3. Which of the following supports IP telephony devices without requiring external power?
A) WEP
B) PoE
C) VPN
D) QoS
4. A user is receiving random errors when accessing files commonly used throughout the day. Which of the following actions should the technician take FIRST?
A) Run CHKDSK
B) Run FixMBR
C) Convert the file system to NTFS
D) Move the files to another location
5. Which of the following mobile phone features redirects the screen orientation as the user turns their phone?
A) Locator application
B) Gyroscope
C) GPS
D) Geotracking
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |
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