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IBM M7010-848

M7010-848

Exam Code: M7010-848

Exam Name: IBM Cúram Social Program Management 7.X Sales Mastery V1

Updated: Aug 25, 2026

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IBM M7010-848 Exam Syllabus Topics:

SectionObjectives
Topic 1: Sales Positioning and Messaging- Solution selling approach
  • 1. Mapping capabilities to outcomes
    • 2. Identifying customer pain points
      - Competitive differentiation
      • 1. Differentiation from legacy systems
        • 2. IBM strengths in public sector solutions
          Topic 2: Cúram Social Program Management Overview- Business outcomes and benefits
          • 1. Improved citizen service experience
            • 2. Efficiency in social program delivery
              - Platform introduction and positioning
              • 1. Core value proposition for government and public sector
                • 2. IBM Cúram SPM capabilities overview
                  Topic 3: Industry and Use Cases- Customer value scenarios
                  • 1. Program modernization initiatives
                    • 2. Digital transformation in social services
                      - Public sector applications
                      • 1. Healthcare and human services programs
                        • 2. Social welfare programs
                          Topic 4: Solution Architecture and Components- Core platform components
                          • 1. Case management framework
                            • 2. Eligibility and entitlement processing
                              • 3. Workflow and rules engine
                                - Integration and extensibility
                                • 1. Data management and interoperability
                                  • 2. Integration with government systems

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