Salesforce NP-Con-102

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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them. Which solution should a consultant recommend?

A. Engagement Plans
B. Self-Service Portal
C. Program Management Module
D. Service Cloud

Question 2

A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them. What should the consultant recommend?

A. Sender Authentication Package
B. NPSP Address Management
C. Insights Platform Data Integrity
D. Customer Data Platform

Question 3

A consultant is engaged by a nonprofit organization that has millions of records and receives hundreds of thousands of individual donations daily. The organization is struggling with its current system, which is unable to handle the volume of records being generated. The organization wants to know if Nonprofit Cloud can handle this volume. Which Nonprofit Cloud feature can process this volume of records?

A. Stage Management
B. Batch Management
C. Data Consumption Framework

Question 4

Caseworkers at a nonprofit organization want to see a single chronological view of all past interactions, cases, referrals, and care plans for a participant. Which Nonprofit Cloud feature should the organization use?

A. Contact Profile
B. Timeline
C. Events and Milestones

Question 5

A nonprofit wants all donations related to a new direct mail appeal to be assigned to a designated restricted fund. How should the consultant advise the nonprofit to achieve this?

A. Create a campaign for the appeal and use the Manage Allocations functionality to assign the fund.
B. Run Batch Create Default Allocations bulk data process and specify the designated fund as the default.
C. Create a campaign for the appeal and add a lookup field for the GAU for the designated fund.
D. Enable Default Allocations and specify the designated fund as the default GAU.

Solutions: