WGU Operations-Management

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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. Which two areas should managers consider in order to adapt to the business dynamics affecting their company?
Choose 2 answers

A) Their advertising costs
B) Their influence and leverage over suppliers
C) Their control over internal operations
D) Their influence over future legislation and regulations

2. How does inventory management differ for manufacturing organizations compared to service organizations?

A) Manufacturing organizations must keep large amounts of product on hand at all times, regardless of demand.
B) Manufacturing organizations must maintain tangible inventory.
C) Service organizations are concerned with managing idle time due to material and component shortages.
D) Service organizations must maintain work-in-progress types of inventory.

3. Which factor determines how long it takes a qualified operator to perform a duty of the job requirements under the assumption that the operator is working at a sustainable pace with the proper tools for the process?

A) Observed time
B) Standard time
C) Normal time
D) Performance time

4. What would be an organization's next step after it has revised or implemented new operations?

A) Conduct a final analysis of the existing operation one more time
B) Follow up to make sure the new operation resolves quality problems
C) Revise the order of the operation before putting it into service to ensure the order of the operation
D) Reverse the order of the operation to determine that all workers know how to complete the operation

5. Which two statements are true about effective capacity?
Choose 2 answers

A) An effective capacity is a temporary measure used to achieve design capacity.
B) An effective capacity maintains a minimum output rate under normal conditions.
C) An effective capacity is a permanent measure used to achieve design capacity.
D) An effective capacity is lower than design capacity.

Solutions: