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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Topic 2: Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
| Topic 3: UX Fundamentals | 16% | - Identifying user interface design principles - Understanding accessibility standards and guidelines - Describing the user-centered design process |
| Topic 4: Interaction Design | 14% | - Designing effective page layouts - Creating wireframes and prototypes - Defining user flows and interactions |
| Topic 5: Discovery | 13% | - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps - Identifying customer experience objectives and goals |
| Topic 6: Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Topic 7: Testing | 11% | - Planning and conducting usability testing - Analyzing testing results and making recommendations |
| Topic 8: Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?
A. Expert Review
B. Card Sorting
C. Task Analysis
D. Prototype testing
Question 2
Cloud Kicks (CK) has made a commitment to incorporating human-centered design and is now collaborating with its Sales team to redesign some of its key sales processes in Salesforce.
Which conceptual approach would describe CK's new design solutions?
A. Desirable, Feasible, Viable
B. V2MOM
C. Agile
Question 3
A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?
A. Highlights Panel
B. Einstein Next Best Action
C. Accordion
D. Lightning Toggle
Question 4
During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:
A. Update the homepage with access to commonly used reports
B. Add the daily task component to the homepage
C. Create the mind board to communicate the visual style of the UI
D. Make the global search bar bigger on every page
Question 5
What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?
A. JavaScript
B. Lattice System
C. Material Design
D. Grid System
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: D |
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