Nokia SDM_2002001030

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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. When MUST Outsourcing Deals be subject to presales extra qualification rigour to ensure compliance with outsourcing guidelines for Qualification & QA and Solution Review?

A) When they have a TCV for services of over EUR50 million or require Level C LoA approval.
B) When they are strategic in nature, have a TCV for services of over EUR80 million or require Level B LoA approval.
C) When they are strategic in nature, have a TCV for services of over EUR100 million or require Level A LoA approval.
D) When they have a TCV for services of over EUR20 million or require Level C LoA approval.

2. Which two Network Operations processes play key roles in supporting Network Optimization?

A) Configuration Management & Fault Management.
B) Performance Management & Fault Management.
C) Configuration Management & Technical Support.
D) Performance Management & Configuration Management.

3. Which is the correct description of Fault Localisation?

A) Fault rectification management and control instances as well as checking alarms and priorities.
B) Provides the real-time monitoring and management of alarms for network elements and infrastructure.
C) Perform the localisation, correction and verification of faults, trouble ticket creation, RCA and correlation of alarms.
D) Fault analysis, verification of parameters and connectivity, fault localisation, diagnostics, RCA and correlation.

4. According to the Operations Model what are the 4 key functional areas of Field Operations?

A) Corrective Maintenance; Preventative Maintenance; Provisioning; Subcontractor Management.
B) Corrective Maintenance; Planned Work; Provisioning; Maintenance Administration.
C) Corrective Maintenance; Preventative Maintenance; Spare Part Management; Maintenance Administration.
D) Corrective Maintenance; Preventative Maintenance; Provisioning; Maintenance Administration.

5. When the contract was signed, NSN did not offer shared delivery from a GDC. How would you go about influencing the customer to consider using NSN's GDC capability?

A) Use examples to demonstrate the capacity of the GDC in term of network management. Demonstrate that the shared delivery will not cause any damage to the customer business and highlight the shared delivery's advantage for NSN.
B) Demonstrate that the GDC enables the sharing of information gained by managing networks for different operators.
C) Demonstrate how the GDC can fully replace the Local Service Delivery and team for managing the customer relationship.
D) Use examples that demonstrate the cost and quality benefits we have achieved through shared delivery in other cases.

Solutions: