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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which five components can be used to filter the Authoring inbox? (Choose five.)

A) Consoleroles
B) User
C) Assignment status
D) Locales
E) Product and Categories
F) Rating
G) Views
H) Content Types

2. What is the maximum size of a file attachment that can be attached to an Answer using the answer workspace?

A) 10 MB
B) 20 MB
C) 25 MB
D) 5 MB
E) 30 MB

3. Your client wants a report to see all the incidents with status groupedunder the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

A) Auto Filter
B) Rollups
C) Bucket Filter
D) Applied Filter
E) Slicing

4. Which two report columns aredisplayed in Oracle Knowledge Advanced? (Choose two.)

A) Summary
B) Author
C) Rating
D) Description
E) Answer ID

5. How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?

A) _service = newRightNowSyncPortClient();_service.UserName = "test" ;_service.Password =
"password";
B) _service =new RightNowSyncPortClient();_service.ClientCredentials.UserName = "test"
;_service.ClientCredentials.Password = "password";
C) _service = new RightNowSyncPortClient();_service.UserName.UserName = "test"
;_service.UserName.Password = "password";
D) _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName.UserName = "test"
;_service.ClientCredentials.UserName.Password = "password";

Solutions: