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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. Which type of AICC deployment offers the customer the greatest level of control over security, customization, and data governance?

A) Managed service deployment
B) On-premises deployment
C) Public cloud (SaaS) deployment
D) Hybrid deployment

2. In a capacity planning exercise, if the offered traffic is 20 Erlangs and the target Grade of Service (GoS) is P.
01, what does the Erlang B table tell you?

A) The average speed of answer will be 20 seconds.
B) You need a number of trunks such that only 1% of calls will be blocked.
C) The average call duration is 1 minute.
D) You need 20 agents to handle the load.

3. For a customer who requires detailed compliance reporting for PCI DSS, which AICC feature is essential to demonstrate that cardholder data is not present in call recordings?

A) Digital watermarking of audio files.
B) Automatic deletion of recordings after 24 hours.
C) Secure logging of all access to the recording system.
D) Segmentation of the network where recordings are stored.

4. In the context of AICC and SIP integration, what is the primary purpose of a Session Border Controller (SBC) in a security-focused design?

A) To replace the need for a CTI server by handling call control directly.
B) To act as a firewall for SIP/VoIP traffic, preventing topology hiding and mitigating SIP-based attacks.
C) To provide load balancing exclusively for IVR media servers.
D) To increase the audio codec bandwidth for better voice quality.

5. Which AICC component would be extended or integrated with to create a custom real-time dashboard showing business-specific Key Performance Indicators (KPIs)?

A) The network switch.
B) The IVR media server.
C) The CMS reporting database via ODBC/JDBC connections.
D) The agent's UAP client.

Solutions: